Services
Thoughtful guest services designed to make every Waterfront stay simple, secure and comfortable.
Welcome, assistance and support from arrival.
Guests are welcomed at reception, assisted with check-in and supported with tour bookings, airport transfers and car hire.
Check-in is via Marina Road, keeping left past Deloitte and down the ramp to the Marina Residential security gate.
24-hour reception
Guests are welcomed at our 24-hour reception. The team can meet guests on arrival, assist with check-in and support with bookings for tours, airport transfers and car hire.
Considered arrival touches
On arrival, guests are welcomed with a luxury range of guest amenities. Basic toiletries and necessities are supplied daily for added convenience.
The Charlotte Rhys collection complements the furnished and fully equipped apartments.
Daily apartment care
Housekeeping operates Monday to Sunday between 09h00 and 16h00.
Guests receive a daily general clean, with a full service every fifth day. The full service includes thorough cleaning of the apartment interiors and balconies, plus a linen and towel change.
Laundry services
Laundry service is available Monday to Saturday at an additional cost. Laundry received at the front desk by 08h30 will be returned by 18h00.
- Washing
- Ironing
- Dry cleaning
- Suede and leather cleaning
- Treatment and cleaning of delicate fabrics
Secure marina estate
Marina Residential Estate features a state-of-the-art security system, full perimeter security, CCTV, access control at two main security entrances and video monitoring of entrances from the apartments.
Every apartment is fitted with an electronic safe for private use, and the canal is also monitored by Harbour Police.
Need help during your stay?
For arrival assistance, service queries, transfers or apartment support, contact the Lawhill team directly.